 | Terms And Conditions |  |
About Us
TERMS AND CONDITIONS OF USE
Whilst every effort has been taken to verify the accuracy of the content on and ensure the proper operation of this website, Phoenix Electronics Distribution Ltd cannot accept any responsibility or liability for the improper operation of this website (including any associated software) or reliance by any person on the website's content.
Unless otherwise stated, the copyright and all other Intellectual Property Rights arising or generated in all and any material published on this website, together with the website itself are owned by Phoenix Electronic Distribution Ltd. or its authorised licensees. You are permitted to print or download extracts from this material for your personal use only. None of the material or information contained on this website may be used for any commercial or public use. No part of this website or any material appearing on it may be reproduced on, stored in or transmitted to any other web site without prior permission from Phoenix Electronics Distribution Ltd. Unauthorised dissemination or transfer of any material appearing on this website in any form, either electronic or otherwise non-electronic, is prohibited and material from this website must not be included in any retrieval system or service without prior written permission from Phoenix Electronics Distribution Ltd.
Disclaimer
The contents of this website are for general information purposes only. Whilst Phoenix Electronics Distribution Ltd. endeavours to ensure that the information on this website is correct, no warranty, express or implied, is given as to its accuracy and Phoenix Electronics Distribution Ltd. does not accept any liability for inaccuracy, error or omission. Phoenix Electronics Distribution Ltd. shall not be liable for any damage or loss (including , without limitation, damage for loss of business or loss of profits) howsoever arising in contract, delict, tort or otherwise from the use or misuse of, this website or any material contained on it, or from any action or decision taken as a result of using this website or any such material.
Nothing on this website constitutes applications advice and it is the sole responsibility of the user to ensure that the product is suitable for the intended application.
All of the data on this website is subject to change and it is the responsibility of the user to ensure that the revision of any data is correct. Please contact Phoenix Electronics Distribution Ltd. who will check that the data revision is current.
Copyright
The copyright in all material contained on this website and in the website itself is vested in Phoenix Electronics Distribution Ltd. Unauthorised copying of any part of this website or any other act in relation to any part of this website which is prohibited by the copyright law of England is an offence. The following acts are permitted by Phoenix Electronics Distribution Ltd in relation to material contained on this website:
You may print any page or download it to a local hard disk for your personal use only.
In material issued to third parties, you may quote from this website so long as you give due recognition to the source accreditation.
You may provide a link to this website from any other business information or business service web site, but not (save with the prior written agreement of Phoenix Electronics Distribution Ltd.) in any way which gives the impression that Phoenix Electronics Distributionn Ltd. is associated with or have approved such other site. Apart from this you may not reproduce or store any part of this website on any other web site without our prior consent.
The above consents do not authorise you to incorporate any part of this website or the material contained on it in any commercial document or in any material sold or otherwise made available for profit without the prior written consent of Phoenix Electronics Distribution Ltd.
Data Protection
Phoenix Electronics Distribution Ltd. is registered under the Data Protection Act 1998 and all data will be handled in accordance with the regulations contained in that Act.
Other Terms of Use
Whilst Phoenix Electronics Distribution Ltd. endeavours to ensure that this site is normally available 24 hours a day, Phoenix Electronics Distribution Ltd. will not be liable if for any reason this website is unavailable at any time or for any period.
By accessing any part of this website, you shall be deemed to have read, understood and accepted these terms and conditions of use in full. These terms shall be governed by and construed in accordance with English Law.
If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Phoenix Electronics Distribution
Bothwell Road Castlehill Industrial Estate Carluke Scotland ML8 5UF United Kingdom
Phone: 01555 751562
Fax: 01555 751562
Email: lorraine [at] phoenix1 [dot] co [dot] uk
My VAT Registration Number
Company number: 03326633 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling < Insert information on your Shipping and Handling here > |
Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01555 751562 (International +44 01555 751562) or fax us on 01555 751562 or write to us at Bothwell Road Castlehill Industrial Estate Carluke Scotland ML8 5UF United Kingdom |
Privacy Policy Phoenix Electronics Distribution do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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